Effective Date: January 1, 2026
Business Name: CCLAB
Location: Zouk Mikael, Lebanon
Phone: 76894084
Email: info@cclab.store

At CCLAB, we aim to provide reliable, transparent, and efficient shipping services across Lebanon.

1. Shipping Coverage

We deliver to all regions across Lebanon.

Delivery timelines may vary depending on destination and courier availability.

2. Shipping Options & Fees

Free Shipping

  • Orders above $150 qualify for free shipping.

Standard Shipping

  • Orders below $150 are subject to a $4 shipping fee.
  • Shipping fees may change at any time without prior notice.
  • The final shipping cost will be confirmed during checkout or order confirmation.

3. Processing & Delivery Time

Order Processing

Orders are processed within 1–2 business days after confirmation.

Estimated Delivery Time

  • Beirut & Mount Lebanon: 1–2 business days
  • Other regions: 2–4 business days

Delivery times are estimates and may be affected by:

  • Weather conditions
  • Public holidays
  • Courier delays
  • Unforeseen circumstances

CCLAB is not responsible for delays caused by third-party delivery providers.

4. Cash on Delivery (COD)

We offer Cash on Delivery across Lebanon.

Customers must ensure:

  • Accurate contact details are provided
  • Someone is available to receive the order

If delivery fails due to incorrect information or customer unavailability, additional shipping charges may apply for re-delivery.

5. In-Store Pickup

Customers may choose free in-store pickup from:

CCLAB – Zouk Mikael, Lebanon

You will be contacted once your order is ready for pickup.

6. Order Inspection Upon Delivery

Customers are encouraged to inspect their package upon delivery.

If the package shows visible damage:

  • Notify the courier immediately
  • Contact CCLAB as soon as possible

Claims related to shipping damage must be reported within 24 hours of delivery.

7. Return Shipping

Customers are responsible for return shipping costs unless:

  • The product is confirmed defective
  • The error was made by CCLAB

Return approvals are subject to our Refund & Returns Policy.

8. Shipping Insurance

Shipping insurance may be available upon request for high-value items.
Additional fees may apply.

9. Changes to Shipping Policy

CCLAB reserves the right to modify shipping fees, delivery timelines, or policies at any time without prior notice.

10. Contact Us

If you have any questions regarding shipping, please contact:

CCLAB
Phone: 76894084
Email: info@cclab.store